Returns & Exchanges

We want you to be completely satisfied with your purchase from The Somerset Toiletry Co. If you are not happy with your order, items can be returned within 30 days of receipt provided they are unused and in their original packaging.

Return Process

  • 1.
    Request a Return

    Contact our customer service team with your order number and reason for return to receive a Return Authorization number.

  • 2.
    Prepare the Package

    Securely pack the unused beauty products in their original boxes to ensure they are protected during transit.

  • 3.
    Ship the Items

    Affix the provided return label or ship via a tracked courier to our Somerset warehouse, keeping your proof of postage.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.